Topic covered - Methods and Type of Communication
Competency based Questions -- Communication Skills
1. Menu's younger brother Sonu, is a curious learner. Meenu also keeps encouraging him to learn and understand new things. To make him understand the components of communication, Meenu told him the following: "Raja wanted to give birthday wishes to his sister in a Shimla hostel. So, he used his telephone, dialed her number. When she picked the phone, he said, "Happy Birthday my dear sister!". His sister was very happy and said, "Thank you so much". Meenu asked Sonu to identify various components of communication from the above example. Pick the best option from the choices given below.
- Sender: Raja, Receiver: His sister, Message: "Happy Birthday".
- Sender: Raja; Receiver: His sister; Message: Happy Birthday;
Feedback: "Thank you so much" - Sender: Raja; Receiver: His sister; Message: Happy Birthday";
Feedback:"Thank you so much";Communication channel:Telephone - Sender: Raja; Receiver: His sister: Message: 'Happy Birthday:
Feedback: "Thank you so much"; Communication channel: Telephone:
Encoding: Conversion of voice to telephone signal;
Decoding: Conversion of telephone signal to voice.
Show Answer
Answer - d
Sender: Raja; Receiver: His sister: Message: 'Happy Birthday:
Feedback: "Thank you so much";
Communication channel: Telephone:
Encoding: Conversion of voice to telephone signal;
Decoding: Conversion of telephone signal to voice.
2. Mitali has got a scholarship and is now studying in the Great school, which is a residential school. She is missing her family as it is her brother's birthday and she is not home. However, she wants to wish her brother through a self-composed poem, which he would cherish forever. Which of the following is the best way to communicate poem to her brother, so that he is able to feel the love of his sister everytime and it is stored with him for lifetime ?
- Through Oral communication recite poem over phone
- Through Written communication write poem on a letter or email
- Through Visual communication-draw a picture/poster
- Any of these.
Show Answer
(b) Through Written communication write poem on a letter or email
3.The Great school has invited its old student Zoe, who has become a famous scientist, to the school to encourage students about sciences. However, while addressing the school students, Zoe used highly scientific terms and jargons and thus students could not get what exactly she wanted to say. What type of communication barrier is this? from the above example. Pick the best option from the choices given below.
- Physical Barrier
- Cultural barrier
- Linguistic Barrier
- Interpersonal Barrier
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Answer - (c) Linguistic Barrier"
4.XYZ classes is a popular dance coaching institute. It runs various batches. Attendance of students is marked, as 75% or more attendance is compulsory. One of its students, Ria, met with a small accident while going back home. Ria claimed insurance for this incident. The insurance company agent came to verify if Riya was present that day or not. However, no one at XYZ classes knew who will interact with the insurance agent and in what form should this be communicated. What type of communication barrier is this?
- Linguistic Barrier
- Interpersonal Barrier
- Environmental Barrier
- Organizational Barrier.
Show Answer
(d) Organizational Barrier.
5. Reet attended a function oranised in the 'President's House' representing her school.The President said in his address to students,"The government has inaugurated 25 new world class institutes all across India. The government has also launched about 100 different scholorship schemes".
while sharing this with her teachers and friends, Reet paraphrased it as :
"25 new would class institutes have been inaugurated by the government all across India.About 100 different scholarship schemes have also been launched by the Government."
What did Reet actually do while paraphrasing?
- Changed the voice from active to passive
- Changed the voice from passive to active
- Told the information in summary form.
- Changed the tense of the address.
Show Answer
Answer - (a) Changed the voice from active to passive